If you've recently purchased a Pro Business subscription, but your existing Dribbble Team is still not active, you've likely purchased a second Pro Business subscription, rather than renewing your existing one.
If this is the case, please check our Refund Policy to see if you are still eligible for a refund. If you are, you can request a refund and repurchase your subscription on the existing Team account. To ensure you are purchasing the new subscription on the correct account, please select 'Use Dribbble As' Team and follow the steps provided to reactivate your subscription.
