What are the requirements for GIF shots?
- Maximum 10MB file size
- Recommended resolution of 1600 x 1200
- Must be in the 4:3 aspect ratio
My GIF is not looping. Can you help?
We don’t modify the original file you upload. Bad configuration or a problem in the image export is usually to blame for GIF looping issues. Try verifying that your original file you exported locally loops in various browsers.
Can I select a teaser frame for my animated GIF?
Not at this time. We automatically use the first frame of the video or animation for the teaser, so plan how your shot cycles carefully!
