Starting a new project on Dribbble is an exciting opportunity, and it’s important to get off on the right foot. Following these best practices will help ensure a smooth process and a successful outcome.
Communication
Image Credit: Tania Tania
In any relationship, proper communication is key. This means being available, professional, direct, and respectful.
Client Tip: From the start, be clear with the designer about how often you’d like updates and be available to answer questions. Regular check-ins and open communication will help keep the project on track and make sure your vision is realized.
Designer Tip: Keep your client informed with regular updates, and be sure to tailor your approach to match their communication preferences. Whether your client prefers frequent updates or a more hands-off approach, clear communication is essential.
To keep a proper record of the project, it’s recommended to use Dribbble messaging as much as possible. While it’s not required, it provides a reliable record for both parties and is helpful if mediation is needed.
Setting Expectations
Establishing clear expectations from the start is key to a smooth and successful project.
Client Tip: A successful project starts with a clear and detailed brief. Be specific about your vision, goals, and expectations from the outset. The more details you provide, the better your designer can meet your needs. If changes arise during the project, discuss them openly to adjust the timeline or budget as needed.
Designer Tip: Set clear expectations by outlining project timelines and communication plans from the start. Ensure you understand the client's design needs and style preferences, and confirm these details early on. Regularly update the client on progress and let them know when to expect the next check-in or deliverable.
Use both the Project Brief and the Project Proposal to define all critical details, ensuring alignment on timelines, communication, and design needs.
Documentation
Image Credit: Ivan Mesaros
Documenting your interactions helps everyone stay on the same page. Whether it’s meeting notes or follow-up emails, keeping a written record in your Project Messages can prevent misunderstandings and keep the project running smoothly.
Giving & Receiving Feedback
Effective feedback helps ensure everyone is on the same page and keeps the project moving in the right direction.
Client Tip: Feedback is crucial to the success of the project. Be specific and solution-focused when giving feedback. Highlight what’s working and what isn’t, and suggest alternatives if necessary.
Designer Tip: Receiving feedback is a big part of the collaborative process. Stay professional and open to suggestions when making revisions. Avoid being defensive or indecisive—ask questions to clarify and ensure you’re aligned with your client’s vision.
After work is submitted, you can use the ‘Request Changes’ tool to give feedback. Dribbble’s seven-day review period ensures timely responses, minimizing long waiting times and keeping the project on track.
Deliverables & Project Completion
Image Credit: Igor Kapustin
Properly managing deliverables ensures a smooth finish and sets the stage for future work.
Client Tip: Before the project begins, confirm the formats and delivery methods you prefer for the final deliverables. This ensures you receive the files in a way that’s most useful for your needs. Once you receive the final files, review them promptly and communicate any final thoughts or approvals. Leaving a positive review not only boosts the designer’s profile but also strengthens future collaboration opportunities.
Designer Tip: When sharing your work, organize and format your files properly. Discuss details like file formats, resolution, aspect ratio, naming conventions, and folder structure with your client ahead of time. If the files are too large to send directly, consider using online file-sharing tools like Google Drive or Dropbox. Confirm that everything meets their expectations and thank them for the collaboration.
When sharing work, you can upload up to 10 files at a time directly on Dribbble. Most file types are supported, with a maximum of 500MB per file). This makes it easy to share all necessary files efficiently and keep everything organized.
Strong Partnerships, Great Results
By focusing on clear communication, setting realistic expectations, and being responsive and professional, both clients and designers can contribute to the success of the project. A positive working relationship not only ensures the project meets its goals but also opens doors for future collaborations.